Management & Reporting

Mitel Enterprise Manager

Mitel EnterpriseÂ® Manager is an integrated suite of management tools that allow simple configuration, control and management of Mitel’s enterprise product portfolio. It allows access to multiple sites and systems from a single interface lowering business costs and increasing staff productivity.

Remote Management

The Mitel Management Access Point is a gateway for remotely accessing, monitoring and servicing Mitel IP Communications Platforms (ICPs) and traditional PBX systems over public broadband and PSTN connections.

Mitel Business Dashboard

MitelÂ® Business Dashboard, available exclusively on the Mitel Applications Suite, a communications solution for small and medium-sized businesses, gives you both a complete real-time and historical view of what is happening on your Mitel communications system so that you can:

Mitel Call Accounting

MitelÂ® Call Accounting is a comprehensive call costing solution that is available as either a single site or multi-site solution, and can optionally be integrated with Mitel Contact Center Management. Robust and reliable, it enables you to monitor and control telecommunication costs and give you a true picture of how much money is being spent and who is spending it.

Emergency Response Adviser

MitelÂ® Emergency Response Adviser is a complete, fully integrated and modular platform equipped with the vital services and data necessary to accurately dispatch Emergency Services to the exact location where an E-911 call originates.